Privacy policy
PRIVACY POLICY
This Privacy Policy explains how Talika ("we", "us", or "our") collects, uses and protects your personal data when you visit uk.talikacosmetics.com (the "Site"). Talika UK is operated by Danielle Roches, whose registered address is 1000 North Circular Road, Unit 1, Suite X10, London, NW2 7JP, United Kingdom.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
INFORMATION WE COLLECT
We may collect the following personal data:
Information you provide: Name, email address, postal address, telephone number, payment details (processed securely by our payment provider), and any other information you submit through our Site (e.g. product reviews, contact forms).
Information collected automatically: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and cookies (see our Cookie section below).
HOW WE USE YOUR INFORMATION
We use your personal data for the following purposes:
- To process and fulfil your orders and manage your account
- To communicate with you about your orders, products and services
- To send marketing communications (only with your consent)
- To improve our Site, products and customer experience
- To comply with legal obligations
- To detect and prevent fraud
LEGAL BASIS FOR PROCESSING
We process your personal data on the following legal bases:
- Contract: Processing necessary to fulfil orders and provide our services
- Consent: Marketing communications and non-essential cookies
- Legitimate interest: Improving our products and services, fraud prevention
- Legal obligation: Tax, accounting and regulatory requirements
DATA SHARING
We may share your personal data with:
- Payment processors (to process transactions securely)
- Shipping and delivery partners (to fulfil orders)
- Email marketing platforms (with your consent)
- Analytics providers (in anonymised form)
- Legal authorities (when required by law)
We do not sell your personal data to third parties.
DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements. Order data is typically retained for 6 years for tax and legal purposes.
YOUR RIGHTS
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate personal data
- Request erasure of your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at contact@talika.com.
COOKIES
Our Site uses cookies and similar technologies to enhance your browsing experience, analyse site traffic and personalise content. You can manage your cookie preferences through your browser settings. Essential cookies required for the Site to function cannot be disabled.
SECURITY
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. All payment transactions are encrypted using SSL technology.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: contact@talika.com
Address: 1000 North Circular Road, Unit 1, Suite X10, London, NW2 7JP, United Kingdom
Phone: 020 8248 0056
Last updated: May 2025